AlbumSaver is a smart gadget that copies and saves ALL your photos and/or videos from your computer. So if something happens to your hard drive, all of your data and memories will remain intact. 

AlbumSaver is a device that is very much similar to a USB flash drive in appearance. But AlbumSaver locates videos and pictures on your computer automatically. The only thing that you have to do is to plug in the device, launch the AlbumSaver app with a few clicks and start the backup. AlbumSaver will do all of the hard work for you.

AlbumSaver will only copy your pictures and videos for safekeeping. It will not remove any images or videos from your computer.

The AlbumSaver is compatible with nearly all modern computers using Windows or Mac Operating Systems.

Windows: Windows 7 and later
Mac: Mac OS X version 10.13 and later

It is not compatible with the smartphones. If you're interested in a device for your Android or iOS smartphone and tablets, please check out the AlbumSaver Mobile.

AlbumSaver Mobile is compatible with almost all major Android, iPhone, and iPad devices.


Supported Android devices:

Minimum support OS: Lollipop (5.0); Minimum screen width: 480x800

Disk size: ~4Mb; USB Type-C, Micro USB

Supported iOS devices:

Compatible with all iPhones, iPads, and iPod Touches that have a Lightning Port. Requires iOS 12.3 or later.

AlbumSaver Mobile cannot be used to scan and backup pictures and videos on your computer or laptop. However, after backing up your smartphone, you can plug your AlbumSaver Mobile into your desktop to view pictures and videos that were previously backed up from your mobile device or move them to your computer. Please see the instructions in our Help Center by searching the keyword "move".

Unfortunately, no! 

We have two devices on the market, AlbumSaver for computers/laptops and AlbumSaver Mobile for mobile devices.

AlbumSaver is compatible with the following Operating Systems:

Windows: Windows 7 and later
Mac: Mac OS X version 10.13 and later

It is not compatible with smartphones and can be purchased at AlbumSaver.com


AlbumSaver Mobile is compatible with almost all major Android, iPhone, and iPad devices.


Supported Android devices:

Minimum support OS: Lollipop (5.0); Minimum screen width: 480x800; Disk size: ~4Mb; USB Type-C, Micro USB

Supported iOS devices:

Compatible with all iPhones, iPads, and iPod Touches that have a Lightning Port. Requires iOS 12.3 or later.

If you're struggling with choosing the right AlbumSaver for you, think of how many pictures and videos you have. If you have a lot of pictures and especially videos, we recommend getting the biggest one!

Yes, you can! 

You can keep using your AlbumSaver as long as it has free space. When running the AlbumSaver multiple times, it compares videos and pictures on your computer against videos and pictures on your AlbumSaver. Only new pictures and videos detected will be added. 

We're based in Upstate New York. All AlbumSaver orders ship from our office in Rochester, NY.

The UK orders we ship from the EU, no Customs Duty will be charged!  

If the order is not shipped, please contact our customer service immediately so we can make the necessary changes. You can contact us at support@albumsaver.com or use the contact form by clicking on "Help" button on the lower right corner.

If your order is already shipped, we unfortunately can’t call it back. Please wait until you receive the package and contact our customer service for further instructions.

After your order is prepared for shipping, you will receive an email confirmation with the tracking information. Click on the tracking number to see where your order is currently located and see the estimated delivery.

If you placed your order in the U.S, we recommend that you reach out to USPS directly and inquire about your package. Please provide them with the tracking number. You can find the tracking number in the shipping confirmation email.

If you placed your order in Europe, please contact UPS to inquire about your order and provide them the tracking number.

If you have any questions, please contact our customer service at support@albumsaver.com or use the contact form by clicking on "Help" button on the lower right corner.

That happens rarely but if you do receive a defective product, please contact our customer service at support@albumsaver.com or use the contact form by clicking on "Help" button on the lower right corner.

If the device is physically damaged, a picture of the device would be helpful. Please attach it to the email.

If the package is damaged but no visible damage on the product, please insert the product to your device and see if it's working properly.

We aim to make using AlbumSaver as easy as possible!

Follow these steps to get started:

1) Unwrap the AlbumSaver and insert it to a free USB slot on your computer. 2) Locate the AlbumSaver drive in Finder (if you're a Mac user) or in File Explorer (if you're a Windows user), go to the drive, and double-click on the AlbumSaver icon. 3) After the program has launched, click on "START" to start the transfer. 

Please see our video tutorial for Mac here and for Windows here.

After the transfer is completed, eject the AlbumSaver and store it in a safe place.

Technically you can, but we recommend using one AlbumSaver per computer. Simply because AlbumSaver tries to arrange the files the same way as they are on your computer.

Yes, it does! AlbumSaver saves your pictures and videos in their original size and format, there is no compression of the files.

AlbumSaver uses your previous organization structure to arrange the files to match the way they were saved on your computer.

You can choose to copy only pictures, only videos, or both. Please see the AlbumSaver app Settings. You can access the Settings in the AlbumSaver app, look for the cogwheel icon in the middle below.

The number displayed in the circle displays how much space is already used in your AlbumSaver. If you're running out of space, click the "order another" button to get a new one.

We DO NOT recommend deleting your photos from your computer after backup. AlbumSaver is intended to help protect your photos in case your computer fails and is not meant to be a standalone photo storage solution.

AlbumSaver is scanning your computer only, it won't be able to scan your social media accounts. 

As a workaround, we recommend downloading or saving the pictures and/or videos that you'd like to back up to the AlbumSaver to your computer and then run a backup with the AlbumSaver. 

To save a photo from Facebook to your computer:

1) Click the photo you'd like to save.
2) Click the three dots on the upper right corner and select Download.

We recommend storing your AlbumSaver in a cool, dry place. Please keep it away from direct sunlight, heat sources, and excessive moisture.

If you didn't find the answer to your question here, please check out our Help Center. You can find there articles with the video tutorials! Quick access to AlbumSaver for WINDOWS Full Guide. Quick access to AlbumSaver for MAC Full Guide. Shipping or order related questions.

Our Customer Support team is happy to assist you between 9 AM- 5 PM Eastern Standard Time, from Monday to Friday. Please see our contact information HERE or use the contact form.